Legal notice
Legal Notice
This online store is operated by:
Norumi
Business owner: Dawid Chudziński
Country: Poland
Email: hello.norumi@gmail.com
Website: https://heynorumi.com
Norumi is an online pet essentials store offering carefully selected products for cats and modern pet homes.
Contact
For questions about orders, products, delivery, returns, or general customer support, please contact us by email:
We aim to respond to customer messages within 1–2 business days.
Business Activity
Norumi operates as an online retail store. Products available in our store are sold through distance selling and delivered to the customer’s address provided during checkout.
Prices and Payments
All product prices are displayed in the currency shown at checkout. Available payment methods are displayed during the checkout process.
Delivery
Orders are delivered to the shipping address provided by the customer during checkout. Estimated delivery times and shipping costs are displayed before completing the order.
Customers are responsible for providing accurate and complete delivery information.
Consumer Rights
Customers shopping from the European Union may have statutory consumer rights under applicable consumer protection laws, including rights related to returns, refunds, faulty products, and distance selling.
More detailed information is available in our Refund Policy, Shipping Policy, Privacy Policy, and Terms of Service.
Dispute Resolution
If you have a concern about an order, please contact us first at hello.norumi@gmail.com so we can try to resolve the matter directly.
Norumi does not commit to participating in alternative dispute resolution proceedings unless required by applicable law.
Liability
We make reasonable efforts to ensure that product information, prices, availability, and store content are accurate and up to date. However, minor errors, changes, or temporary inaccuracies may occur.
Norumi is not responsible for delays caused by circumstances outside our reasonable control, including carrier delays, customs processing, incorrect delivery information provided by the customer, or force majeure events.
Copyright
All store content, including text, branding, product descriptions, visual layout, and selected images, is protected by applicable intellectual property laws unless otherwise stated.
Content from this website may not be copied, reproduced, or used for commercial purposes without prior written permission.